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phone order: 855-999-4384

 

SHIPPING

Please keep in mind that our shipping partners (UPS, Fedex, USPS) are closed on weekends and national holidays.
Business days do not include Saturday, Sunday or national holidays.
It will take little more time if we don’t have them in stock at that time.
Flat Rate $6.95 order under $50. PrinceHerb.com offer free shipping on orders over $50 to continental U.S (except Alaska, Hawaii, Puerto Rico).We use Postal Priority Mail, Fedex and UPS Ground for Standard Shipping.
If you are not 100% satisfied with your purchase, you can return your order to our warehouse for a full refund (Returns must be unused, as the condition you received them, and in the original package).
We offer our customers FREE return shipping in order for you to have the best possible shopping experiences.

RETURN

Products are refundable within the first 30 days (if not, 20% restocking fee will be charged) from the date of purchase. Returns without the proper Order Numbers or Invoice Numbers in the inappropriate or damaged that are sent to us will be refused. 
Please contact our Customer Service department to receive Return Authorization prior to making your items to receive a refund. 
If you are not completely satisfied with your purchase, we will gladly accept your return within 30 days of receipt of the merchandise (see our Return Procedure). 
Upon your request, we will: Replace or exchange the merchandise (you are responsible for the shipping costs on both ways), or Credit the purchase price to your credit card account (or please issue a refund check only if your payment was by a method other than credit card).

PrinceHerb Return Department

220 US Highway 46
Little Ferry, NJ 07643 
Toll Free : 855-999-4384

Please note: We can only refund shipping costs if the return is a result of our error.
We want to make your shopping experience as easy and safe as possible.